Cancellation & No Show Policy
Your appointment time is reserved especially for you and we truly value the trust you place in us. We understand that life happens and sometimes plans need to change, so to honor the time and resources that go into preparing for your visit, we kindly ask that you follow this policy:
We ask for 48-hours notice of cancellation. If you need to cancel within that 48 hour window, your deposit will be held on file and applied to your rescheduled appointment.
No-shows (missing your appointment without notice) will be charged 50% of the service cost.
Thank you so much for understanding and respecting our time, as this allows us to continue providing the best care and attention to everyone we serve.
Frequently Asked Questions
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Yes — every treatment journey begins with a personalized consultation. This allows your provider to assess your skin, discuss your goals, review your medical history, and create a treatment plan tailored specifically to you.
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Our providers specialize in building customized plans based on your skin type, concerns, and lifestyle. Whether your goal is prevention, rejuvenation, or repair, your consultation will help determine the ideal combination of treatments and products for your needs.
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Rest assured we have a wide variety of treatments available for all skin types and tones, and our providers prioritize skin safety and longevity. Your provider will evaluate your skin and select the safest, most effective treatment for you.
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Most clients schedule maintenance treatments every 4–12 weeks, depending on treatment type and skin goals. Consistency is key — regular treatments help maintain long-term skin health and youthful results.
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Yes — we offer memberships and savings programs designed to make consistent care easy and rewarding. Ask about our exclusive programs at your next appointment or learn more here.
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All treatments are performed by our licensed and highly trained Nurse Injector Nissa.
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Absolutely. Many treatments complement each other beautifully — for example, combining injectables with skin rejuvenation or peptide therapy for holistic results. Your provider will advise what’s safe and effective to pair.
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Yes — we offer flexible monthly memberships and financing options through both Affirm and Cherry to make investing in your aesthetic goals more accessible. Learn more about our financing options here.